In the service sector, work‑related stress, working despite illness, and non‑traditional hours are common challenges. A recent study of the DGB Index “Good Work” – carried out by the Verdi union – shows that nearly three‑quarters of employees also work on weekends, evenings, or in shifts. Over half report being subjected to workplace harassment and time pressure, while only about one‑third of workers never come to work sick.
The study identifies heavy workloads and caregiving duties for children or elderly relatives as the primary drivers of part‑time work. Women are more likely than men to choose part‑time employment in this sector. Balancing private life with work proves difficult for many; more than half of employees in retail, health, and social services feel too exhausted after hours to attend to personal affairs.
Flexibility in scheduling appears to improve both work capacity and the ability to juggle professional and family responsibilities. However, such flexibility is not universally available. Verdi calls for an expansion of workable time arrangements, protected through collective agreements to ensure all employees can benefit.